frequent ask question

We strive to deliver a level of service that exceeds the expectations of our customers.
If you have any questions about our products or services, please do not hesitate to contact us. We have friendly, knowledgeable representatives available seven days a week to assist you..


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A pediatrician is a medical doctor who specializes in the care of children. Beyond medical school, pediatricians have undergone three, or more, years of rigorous residency training in the health and illnesses of infants, children and teens. After residency, pediatricians who pass a comprehensive and difficult exam are eligible to become certified by the American Board of Pediatrics. Pediatricians provide preventive health care for children in good health and medical care for children who are acutely or chronically ill. They also provide parents with support and advice with issues such as growth and development, safety and prevention, nutrition, and emotional wellness to foster a lifetime of good health.
Yes, we welcome parents-to-be to visit our office for a prenatal consultation. It is a great way to get acquainted with our practice. At the prenatal consultation visit, we discuss your pregnancy as it pertains to the baby�s health and answer any questions you might have about your newborn. Many parents find it helpful to discuss infant feeding (breast, bottle or both), umbilical cord care, circumcision, stooling and voiding habit, signs of illness, jaundice, newborn sleep habits, colic, and car seat safety. The prenatal visit is an unhurried face-to-face consultation designed to help you and your baby get off to a great start. Congratulations!
Yes, we are currently accepting new patients. Please contact our office to request an
You can schedule an appointment by calling our office during regular business hours, or by requesting an appointment online.
General hours are:
9:00am to 5:30pm, Monday to Friday.

If your child has a fever, pain or is not feeling well, you can give them a dose of acetaminophen every four to six hours. The following link gives the dosage for your child based on weight and the medication
If your child has a fever, pain or is not feeling well AND is 6 MONTHS old, you can give them a dose of ibuprofen every six to eight hours. The following link gives the dosage for your child based on weight and the medication
Most patients are seen by the pediatrician within 15 minutes after arriving.
Charges are lower than Emergency Rooms and Urgent Care clinics. Typically, co-pays are similar to the co-pays you pay at your pediatricians office.
We are contracted with major commercial insurance plans. Some offices may also be contracted with Medicaid and/or TriCare. Check with your local Kids Time office to verify.

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For your convenience we accept cash, checks, debit cards and Visa, MasterCard, Discover and American Express cards. Payments can also be made online
Our practice welcomes children from newborn through the college years. We have reserved an hour a week where we only see adolescent patients so that they don't feel that they are seeing the "baby doctor". For patients over 18 years you need to check with your insurance company to see if they will allow you to see a pediatrician.
Generally a child should be seen before a referral, so that an appropriate evaluation can be performed, and therefore referral to the appropriate specialist.
No. All patients need to be seen for any newly occurring illnesses. If you need a refill on medications that your child chronically uses, you can call the office during business hours or send us an email and we will call the refill to the pharmacy for you.
Colds and upper respiratory infections are usually caused by viruses. They typically last between 7 to 10 days and often are accompanied by fever initially. The temperature usually ranges anywhere from 100.4 to 102 F. The child should be brought to the office if there is any difficulty breathing, significant sore throat, ear ache, high fever (>102) or when the fever lasts more than 2 to 3 days, the fever appears at the end of a cold, or if the child appears physically ill.

Colds are usually caused by viruses. Antibiotics are used only for bacterial infections. Occasionally a cold can develop into a bacterial infection, such as an ear or sinus infection. In that case, antibiotics may be used. Antibiotics have potentially serious side effects. There is a risk of severe diarrhea or an allergic reaction. There is also the risk of developing resistant bacteria when antibiotics are overused or used inappropriately.
No. Initially, most colds go through a phase when the nasal secretions appear thick and green, usually at the beginning or end of the cold. It may also occur in the morning when the secretions tend to be drier. If the green or yellow color of the discharge persists more than 3 to 4 days, an office visit would be advised.
There is no cure for the common cold. Treatment is, therefore, supportive, depending on your child's symptoms. The goal is to make the child comfortable while the body fights the virus on its own. Hot steam baths, nasal saline drops, a humidifier, rest and lots of fluids may help alleviate the symptoms and promote recovery of a cold. In older children using over the counter cold remedies may sometimes help the symptoms of a cold but they should not be used in children younger than 6 years of age.
Fever, in and of itself, is not dangerous to a child. However, what is causing the fever may be dangerous. Most fevers in children are caused by viruses.The fever is the way the body fights the virus that is causing the infection. Sometimes there is a more serious cause of a fever in a child. In these situations, the child usually appears quite ill. If the child is playful and active, there is no absolute number above which one must get concerned. Many children with fevers of 103 to 104 F are quite energetic and active. However, if the child has a temperature of 101 and is listless and lethargic, there is certainly a cause for concern.
The most accurate temperature will be obtained using a rectal thermometer, especially in infants. Oral thermometer readings are usually accurate in older children. Ear thermometers may produce erratic results and are only acceptable for older children. Normal temperature rectally is between 97.6 to 100.3 (36-38 C).